9/8/2023 0 Comments Download speed test geek squadRun through these steps one at a time, testing your connection speed along the way. It’s easy to convince yourself that these steps aren’t necessary, but they’re the most common home internet problems, and they take just a second to identify and fix. Let’s run through some basic troubleshooting steps. Rule Out Common Problems KikoStock/Shutterstockĭon’t throw your computer out the window just yet. If not, then we need to do a little more troubleshooting. If so, great, you can move on with life or increase network speeds by paying for a better plan. Your download speed should be close to what you see on your bill. Shut off any unnecessary software or connected devices and see what happens. Once you know what you’re paying for, it’s time to run a speed test on or. Keep in mind that you’re paying up to the speed that’s on your bill-you should expect to achieve slightly lower speeds, especially during peak usage hours (when everyone comes home to watch Netflix). If you pay online, then you may need to hunt down a PDF of your bill on your ISP’s My Account page. So, take a minute to peek at your bill and see how what speeds (in Mbps) you’re paying for.
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